THE WAPCITI BUSINESS FRICTION FINDER
Your people work hard.
Does your technology help?
Find the gaps between people, daily work, and technology. See what getting some of that time back could mean for your business.
About 3 minutesNo email requiredA practical next step
Find my opportunity →
BIG-PICTURE THINKING. SMALL-BUSINESS SCALE.
Better connections. Less busywork.
A customer order touches people, decisions, information, and tools. When those connections are unclear, your team fills the gaps with chasing, copying, and rework.
Enterprise architecture maps those connections so you can choose improvements that support the whole business. For a small business, that can start with one workflow, one owner, and one measurable change.
YOUR BUSINESS, CONNECTED
Where does work get stuck?
Your answers stay in this page’s memory. They are not submitted or saved by this assessment. Reloading clears them. Download or email only when you choose.
YOUR OPPORTUNITY SNAPSHOT
Give your people more room to do valuable work.
This snapshot uses example inputs, possibly with your edits. Validate every assumption before making a business decision.
Capacity is not automatically profit or cash savings. Paid time still costs money unless expenses actually change. Profit may improve if you use that capacity for additional profitable work or reduce real costs, after implementation and ongoing costs. This estimate does not calculate those effects.
See the assumptions and calculation
We apply one total time estimate to the affected team. We do not add separate estimates for each issue. Results are rounded for display and are scenarios based on your answers, not measured results or an audit.
THIS IS YOUR BUSINESS ARCHITECTURE, IN PLAIN LANGUAGE
Connect the work before changing the tools.
START SMALL. MEASURE THE CHANGE.
Your first improvement plan
These priorities follow the issues you selected. They are starting hypotheses to validate with the people doing the work.
A practical path to better productivity.
Ask who owns the next step, what information they need, and which tool supports it. Then measure whether a change reduces waiting, errors, or repeated work.
Enterprise architecture connects business goals to those choices. The approach is used across small, medium, and large businesses; see The Open Group’s overview. This free WAPCITI assessment is a conversation starter, not a formal architecture evaluation.